Canias-ERP CRM (Customer Relationship Management) – Customer Relationship Management module is a fully developed system with important functions such as defining and managing sales opportunities, campaign management, and keeping customer relationship history. The Canias-ERP CLB (Collaborator) – Communication Solution module, which is a very special part of the module portfolio, also makes significant contributions to the Customer Relationship Management module. The communication solution, which includes an e-mail client, address book, task manager, deadline scheduling tool and short message system, provides a very important advantage thanks to its fully integrated structure into the general system and its ability to work with other functional areas.